ScoutBuddy: The Tourism Chatbot for Destination Websites

Turn visitor questions into bookings! ScoutBuddy’s unique collaborative data model ensures your chatbot gets smarter with every query, delighting travelers and reducing your team's workload.

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Your Chatbot Is Only as Smart as Its Data

Standard travel chatbots fail when travelers need them most. They answer "What can I do?" but struggle with specific, in-the-moment questions like "Where can I park near the beach?" or "Is this hiking trail dog-friendly after it rains?"

This happens because their knowledge is generic. Your visitors can find the same information with a quick web search, making your chatbot redundant. To be truly useful, a DMO chatbot needs access to a deep, constantly updated, and hyper-local database.

ScoutBuddy was built to solve this problem. It’s not just a conversational interface; it’s a collaborative knowledge platform. We empower your local tourism partners—the real experts—to contribute information easily, creating a rich, exclusive data source that no generic AI can match. The result is a powerful AI destination assistant that provides real value, builds trust, and keeps visitors on your website.

Why Choose ScoutBuddy?

Personalized Visitor Engagement

ScoutBuddy delivers more than answers; it asks questions. It analyzes visitor intent to deliver tailored recommendations and expert insights that feel like advice from a local. It turns casual browsers into engaged travelers by providing answers that are genuinely helpful.

Multilingual Support

Speak your visitors’ language—literally! With fluency in seven languages and the ability to handle hundreds of inquiries simultaneously, ScoutBuddy ensures that every visitor feels welcome and informed, regardless of their origin.

Active Selling & Promotions

Transform your chatbot into a proactive promotional tool. ScoutBuddy identifies opportunities in conversation to highlight local attractions, feature partner businesses, and showcase exclusive deals, driving direct economic benefit to your destination.

Collaborative data model

ScoutBuddy is a platform that acts as an information hub, facilitating data sharing between national and local tourism bodies. This decentralized approach ensures your answers are always fresh, accurate, and hyper-local—information visitors can’t find anywhere else.

Analysis and Reporting

ScoutBuddy does more than answer questions—it provides actionable insights for Local Tourism Organizations (LTOs). They get tailored reports showing exactly what visitors are asking about their region or service and how satisfied users are with the responses. These analytics spotlight pressing topics, reveal evolving visitor needs, and empower LTOs to refine their local content strategy for even greater engagement.

Your data security is our priority

Privacy you can trust. ScoutBuddy is a GDPR-compliant chatbot that operates using anonymized interaction data. We never collect personal information, ensuring a safe and secure experience for your visitors and complete peace of mind for your organization.

Selected projects

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Alma, your Virtual Companion

Alma AI Read

Screenshots of user interactions with Alma, a virtual advisor who offers recommendations for exploring Slovenia.

A screenshot of the virtual advisor Alma advising the user on a visit to the Velika Planina in October, and providing information on hiking trails and the natural beauty of the area.

Built for Trust and Integration

ScoutBuddy is designed to fit into your existing digital ecosystem.
Our platform is engineered for security and scalability, meeting the highest standards for data protection and performance.

How It Works

We help you customize ScoutBuddy’s name, avatar, and tone to reflect your destination’s unique identity and culture, creating a memorable brand personality.

Connect your primary database as the foundation. ScoutBuddy’s collaborative model then invites local partners to enrich this data, building an unmatched knowledge base.

Our UX experts ensure ScoutBuddy integrates seamlessly into your website. We design a frictionless experience that fits your existing user flows and brand design.

Go live and start engaging visitors instantly. With built-in tourism chatbot analytics, you can track user queries, identify knowledge gaps, and continuously improve your destination’s information ecosystem.

Frequently Asked Questions

It depends on the scope of integrations, but normally, your ScoutBuddy could be online within weeks. We customize the platform to your specific needs and guide you through every step, from data integration to persona design.

ScoutBuddy uses your curated destination database and trusted sites as its primary source of truth. It then enriches this with hyper-local information contributed by your designated local tourism organizations (LTOs) and partners through our collaborative platform.

The analytics dashboard gives you deep insights into visitor behavior. You can track the most frequent questions, identify content gaps, monitor user satisfaction, and see which topics are trending, helping you make data-driven decisions.

Yes. ScoutBuddy is built on a robust, scalable architecture designed to handle high-traffic destination websites. It can converse with hundreds of users simultaneously without any degradation in performance or response time.

Robot's hands leaning over a tourist map

Ready to turn curiosity into bookings?

Stop giving visitors generic answers they can find elsewhere. With ScoutBuddy, you can deliver a truly helpful, personalized experience that drives engagement, satisfaction, and conversions. Let’s explore how our AI destination assistant can transform your website.

Get a free Consultation

ScoutBuddy: The Tourism Chatbot for Destination Websites

Your Chatbot Is Only as Smart as Its Data