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UX audit

To improve your site’s user experience, you need metrics. Creatim employs various methodologies to provide page-by-page actionable insights and recommendations, prioritized according to their impact, effort required, and effect on user satisfaction.

Logos of our customers

  • accessibility.customer_logo Fraport
  • accessibility.customer_logo Loftware
  • accessibility.customer_logo LN Consult
  • accessibility.customer_logo Rexel
  • accessibility.customer_logo Porsche Leasing
  • accessibility.customer_logo Loterija Slovenije
  • accessibility.customer_logo Rekono
  • accessibility.customer_logo Super Glavce
  • accessibility.customer_logo Junaki 3. nadstropja
  • accessibility.customer_logo Aikido shodokan
  • accessibility.customer_logo Plastika Virant
  • accessibility.customer_logo TPLJ
  • accessibility.customer_logo Ministry of Public Administration
  • accessibility.customer_logo Ministry of Labour, Family, Social Affairs and Equal Opportunities
  • accessibility.customer_logo Norica
  • accessibility.customer_logo Coworking Idrija
  • accessibility.customer_logo ACS GIZ
  • accessibility.customer_logo SOP
  • accessibility.customer_logo Rokus Klett
  • accessibility.customer_logo Unior
  • accessibility.customer_logo TZS
  • accessibility.customer_logo SLOSKI
  • accessibility.customer_logo Srce Slovenije
  • accessibility.customer_logo Spirit
  • accessibility.customer_logo Remty
  • accessibility.customer_logo Primorski skladi
  • accessibility.customer_logo Planica
  • accessibility.customer_logo Občina Kamnik
  • accessibility.customer_logo Nevron
  • accessibility.customer_logo MKL systems
  • accessibility.customer_logo Kolektor
  • accessibility.customer_logo Kobra
  • accessibility.customer_logo Podjetniški portal
  • accessibility.customer_logo FRM
  • accessibility.customer_logo Elektro Gorenjska
  • accessibility.customer_logo Blejski sir
  • accessibility.customer_logo ACS
  • accessibility.customer_logo Restavracija Cubis
  • accessibility.customer_logo Airport parking Cubis
  • accessibility.customer_logo Infotim Ržišnik Perc
  • accessibility.customer_logo Protim Ržišnik Perc
  • accessibility.customer_logo Ržišnik Perc
  • accessibility.customer_logo e-Študentski Servis
  • accessibility.customer_logo 2TDK
  • accessibility.customer_logo DRI
  • accessibility.customer_logo Domel
  • accessibility.customer_logo Cetis
  • accessibility.customer_logo Atlas
  • accessibility.customer_logo NLB Nepremičnine
  • accessibility.customer_logo NLB Skladi
  • accessibility.customer_logo Vita življenska
  • accessibility.customer_logo BTC
  • accessibility.customer_logo ZNS
  • accessibility.customer_logo Microcop
  • accessibility.customer_logo E3
  • accessibility.customer_logo B2
  • accessibility.customer_logo DBS
  • accessibility.customer_logo Celtra
  • accessibility.customer_logo NiceLabel
  • accessibility.customer_logo AMZS
  • accessibility.customer_logo EKWB
  • accessibility.customer_logo SKB Bank
  • accessibility.customer_logo STO

UX Audit Packs

Usually, it takes a few weeks to acquire enough user data to analyze the application’s usability and present recommendations. In the case of a more complex solution, a thorough analysis and a step-by-step approach are required. Upon completion of each pack, we will deliver a document outlining all the UX issues that were uncovered, with recommendations based on ICE and PURE methodologies as explained below. Each package can be extended and tailored to meet your specific needs and required insights.

  Small Medium Large

E-commerce

  Expert advice using the ICE framework to prioritize the issues. A thorough UX analysis based on your user data* and session recording A thorough UX analysis based on your user data* and session recording. Checking against 300+ UX criteria that frame a successful webshop.
SUITABLE FOR Best for page optimization, LP optimization, and minor upgrades Best before a major redesign planning Best for complex sites/periodic testing Conversion optimization and upgrade planning
INPUTS REQUIRED

- Objectives and goals

- Target user profile

- Objectives and goals

- Target user profile

- A large sample of user data

- A session recording access

- Objectives and goals

- Up to 3 Target user profiles

- A large sample of user data

- A session recording access

- Objectives and goals

- Target user profile

- A large sample of user data

- A session recording access

USER Flows 1 2 3 Checkout process evaluation
Pages 15 25 35  
Device Desktop + Mobile Desktop + Mobile Desktop + Mobile Desktop + Mobile
Delivery time 1 weeks 2 weeks 3 weeks 2 weeks
Price (EUR) 1.400 2.200 4.500 2.200

 

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A good reputation spreads far and wide

  • We developed a great partnership with Creatim. Their commitment to understanding our business specifics reflects throughout our new intranet and in the positive feedback of our employees. Thanks to Creatim for understanding our needs and for being so supportive and creative!

    Brigita Zorec Head of Corporate Communications, Fraport
  • Thank you, Creatim, for taking the time to understand our issues and deliver a website that supports our mission. Our partnership lasts for almost a decade now, and I’m glad we decided to work with you guys.

    Davorin Smodiš Head of Membership, AMZS
  • In Creatim we have found a partner who provides quality and dependable customer service. Above all, they can connect the dots of interrelated challenges and deliver solutions that add to our customers’ satisfaction.

    Lara Brlec Head of marketing and communications SKB bank
  • The biggest challenge in the development of the portal was to change the marketing approach and create new, innovative processes. Creatim helped us a lot with this, which made the whole process of designing the new portal more manageable. The result is a website we can all be proud of.

    ga. Tomković Vodja prenove portala, Turistični portal Črne gore