Your users don't care about your features. They care if your product solves their problems without friction.
Our UX services bridge the gap between your business objectives and your users' needs.
When users encounter a problem on your website, they don't bother to solve it - they simply leave. On the other hand, a quality experience reflects positively on your company's or brand's reputation.
Research shows that every second of website unresponsiveness results in 7% fewer conversions. Especially for online stores, this decline in conversions can lead to financial losses.
Fewer abandonments, such as fewer abandoned shopping carts during the checkout process in an online store, can significantly improve sales results.
For high-frequency processes, saving just a minute or two can significantly improve productivity. Process optimization is an important aspect of UX design.
An intuitively designed application with good instructions enables quick learning, eliminating one of the main barriers that discourages users from engaging.
If users can easily find the information they're looking for on your website, there will be fewer calls to your call center, resulting in reduced costs.
The workshops gave me a completely different perspective on website redesign.
Because of them, you learn how customers think, what they need, and what they want. And where they see obstacles in the banking business. The workshops were clear, understandable, yet challenging, even though this is already my fourth banking website redesign. But it's precisely this level of challenge and uniqueness that adds value both to the bank and to the website visitors.Nataša Crnkovič, DBS Bank
Here at Creatim, AI isn't just about a chatbot on our homepage. We weave it into our entire process when we're planning solutions for you. Think research, figuring out who your audience is, crafting awesome content, boosting your SEO, and building solutions that use automated flows to give users a super personal experience. We use smart algorithms to really get what users need, so we can give them exactly the content and products they're looking for. This approach means more engaged customers, better conversion rates, and seriously loyal users.
At Creatim, we design digital products following the "security by design" principle. Especially when it comes to data security or authentication process planning, we adhere to GDPR and NIS2 standards. Our solutions undergo scrutiny from independent security experts who regularly verify their resilience and compliance with security regulations.
Creatim was the first Slovenian agency to begin developing solutions that are accessible to people with disabilities, according to the international WCAG standard. Today, ensuring accessibility is no longer just a mark of prestige. It is becoming an integral part of a company's reputation, and for many organizations, it is also a legal obligation.
In Creatim we have found a partner who provides quality and dependable customer service. Above all, they can connect the dots of interrelated challenges and deliver solutions that add to our customers’ satisfaction.
With Creatim’s help, we were able to enhance our online sales dramatically. Our new webshop is easy to use and to maintain. We receive nothing but great feedback from our clients. We could not be happier with our new website! Thanks, Creatim!
Thank you, Creatim, for taking the time to understand our issues and deliver a website that supports our mission. Our partnership lasts for almost a decade now, and I’m glad we decided to work with you guys.
We developed a great partnership with Creatim. Their commitment to understanding our business specifics reflects throughout our new intranet and in the positive feedback of our employees. Thanks to Creatim for understanding our needs and for being so supportive and creative!
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